Terms of Service

Last updated: September 11, 2026

These Terms of Service (“Terms”) govern your access to and use of eramediacalls.com and the inbound call / lead generation services offered by Era Media (“Era Media,” “we,” “us,” or “our”). By using our website or services, you agree to these Terms.

1. Who we are

Era Media provides marketing services, including generating and delivering inbound phone calls and related leads to businesses such as call centers and sales floors. We are not a student loan lender, servicer, debt relief company acting on behalf of consumers, or a government agency, and we are not affiliated with the U.S. Department of Education.

2. Eligibility

Our services are intended for businesses and authorized representatives age 18 or older. By using our services, you represent that you have authority to bind your company to these Terms.

3. Services and accounts

Service details (including volume, caps, concurrency, hours, accepted states, pricing, and billing) are agreed separately when you apply or purchase. You are responsible for providing accurate account information, maintaining login credentials, and using the services in compliance with law (including TCPA, telemarketing, and advertising rules where applicable).

4. Payments

Fees, prepaid balances, and billing terms are as quoted or agreed at purchase. Unless otherwise stated in writing, prepaid amounts are non-refundable once campaigns are live or spend has begun. You are responsible for applicable taxes.

5. No guarantees

Marketing results vary. We do not guarantee call volume, conversion rates, close rates, revenue, or specific outcomes. Past performance (including testimonials) does not guarantee future results.

6. Acceptable use

You agree not to:

• Use our services for unlawful, deceptive, or abusive purposes
• Misrepresent your identity, business, or offers to consumers
• Violate privacy, consent, Do Not Call, or telemarketing laws in connection with calls or leads you receive
• Attempt to reverse engineer, disrupt, or misuse our systems or website

7. Intellectual property

The website, branding, and content are owned by Era Media or its licensors. You may not copy or reuse them without prior written permission, except as needed to use our services.

8. Disclaimer of warranties

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ERA MEDIA WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS, ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Era Media and its officers, employees, and agents from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the services, your offers to consumers, or your violation of these Terms or applicable law.

11. Privacy

Our collection and use of personal information is described in our Privacy Policy.

12. Changes

We may update these Terms from time to time. The “Last updated” date will change when we do. Continued use after changes constitutes acceptance of the updated Terms.

13. Contact

Era Media
advertising@eramedia.agency
(714) 925-7475
eramediacalls.com