Privacy Policy

Last updated: September 11, 2026

Era Media (“Era Media,” “we,” “us,” or “our”) operates eramediacalls.com. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or request information about our inbound call and lead generation services.

1. Who we are

Era Media is a marketing and lead generation company that provides inbound phone calls and related marketing services to third-party sales floors and businesses. We are not a student loan lender, servicer, or government agency, and we are not affiliated with the U.S. Department of Education.

Contact:
Email: advertising@eramedia.agency
Phone: (714) 925-7475
Website: eramediacalls.com

2. Information we collect

We may collect:

• Contact and business information you submit through forms or by email/phone (such as name, company name, email address, phone number, and details about your call volume needs).
• Communications you send us, including support or sales inquiries.
• Technical and usage data such as IP address, browser type, device information, pages visited, and approximate location, collected automatically through cookies, pixels, or similar technologies (including advertising and analytics tools if used).

3. How we use information

We use information to:

• Respond to inquiries and provide our services
• Set up and manage buyer accounts and campaigns
• Communicate about orders, support, and service updates
• Improve our website, marketing, and operations
• Measure advertising performance (including Google Ads)
• Comply with law and protect our rights and users

4. How we share information

We may share information with:

• Service providers who help us operate our business (hosting, email, analytics, advertising platforms, CRM, and payment tools)
• Professional advisors when reasonably necessary
• Authorities when required by law or to protect rights, safety, or security
• A buyer or successor in connection with a merger, sale, or business transfer

We do not sell personal information as a consumer data broker. If we use advertising or analytics partners that process data for their own purposes under applicable law, we will describe those practices here as they apply.

5. Cookies and advertising

Our site may use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze traffic, and measure ads (including Google Ads conversion tracking or remarketing, if enabled). You can control cookies through your browser settings. Some features may not work if cookies are disabled.

For Google’s use of data, see Google’s Privacy Policy and Google’s advertising settings.

6. Data retention

We retain information for as long as needed to provide services, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is 100% secure.

8. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain personal information, or to opt out of certain processing or marketing. To make a request, email advertising@eramedia.agency or call (714) 925-7475. We may need to verify your identity before responding.

You may opt out of marketing emails by using the unsubscribe link in those messages or by contacting us.

9. Children’s privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13 (or the age required by local law).

10. Third-party links

Our website may link to third-party sites. We are not responsible for their privacy practices. Review their policies separately.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you acknowledge the updated policy.

12. Contact us

Questions about this Privacy Policy:
Era Media
advertising@eramedia.agency
(714) 925-7475
eramediacalls.com